the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
#shipping-customs 2025-04-27
Sunday30 messages7 participantstimes are UTC
Highlights from this day
- escalation_anxiety — a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust i have lost 3 parcels in three years across a lot of… 11:07
- homa_ir_hugo — paying for a faster service does not speed up customs. it speeds up the legs either side of customs 12:47
- homa_ir_hugo — i declare it as what it is at a low value. we do not discuss wording beyond that here 13:12
- escalation_anxiety — signature requirements slow things down and do not obviously reduce loss 13:15
- reship_rita — a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence 13:40
is it worth paying for a faster service or does customs eat the difference
does a signature requirement help or hurt
i have lost 4 parcels in three years across a lot of orders. that is the actual rate for me
what does the room consider a normal transit time now
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no wording advice here
ask about reship
give it another week
| Destination | Median days | Worst logged |
|---|---|---|
| UK | 11 | 34 |
| Germany | 9 | 28 |
| Netherlands | 9 | 22 |
| Canada | 14 | 41 |
| Australia | 13 | 38 |
| Singapore | 6 | 15 |
the transit table is pinned and built from what members actually reported, not from what suppliers quote
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
how long is transit to Poland running at the moment
update from 21 months ago: Ireland transit has got slower, consistently, across four orders
cold pack arrived warm after 16 days, does it matter
quick one if you query a missing parcel, be factual and patient. the good suppliers respond to that
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
i have lost 3 parcels in three years across a lot of orders. that is the actual rate for me
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*Medutest not the other one
handling fee is the killer
paying for a faster service does not speed up customs. it speeds up the legs either side of customs
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i declare it as what it is at a low value. we do not discuss wording beyond that here
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thats normal transit
signature requirements slow things down and do not obviously reduce loss
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a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
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winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
courier or postal service, which has been better for Singapore
order in winter
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
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postal not courier
do you use the same address every time
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thats slower than usual
thats the end of it