order in winter
#shipping-customs 2025-05-19
Monday34 messages8 participantstimes are UTC
Highlights from this day
- split_dose_sam — cold pack arrived warm after 15 days, does it matter 15:32
- swirl_not_shake — coming back to this the transit table is pinned and built from what members actually reported, not from what suppliers quote 16:00
- swirl_not_shake — reship policies vary enormously. HJ honoured one for me without being pushed, which is not universal 16:28
Batch lookup H-2814: 5 independent reports on file, earliest 2024-08-11.
15 days to the Netherlands with working tracking the whole way is at the good end of what i have seen
ok so a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
mine took 25 days
signature requirements slow things down and do not obviously reduce loss
🧊4
cold pack arrived warm after 15 days, does it matter
💀14🔥3
right so parcel is sitting at a port with no movement, is that customs or just a port
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing, someone check my working
postal has been better than courier for me every single time. couriers are more thorough, we shall see
what happened when you queried a missing parcel with the supplier
coming back to this the transit table is pinned and built from what members actually reported, not from what suppliers quote
| Destination | Median days | Worst logged |
|---|---|---|
| UK | 11 | 34 |
| Germany | 9 | 28 |
| Netherlands | 9 | 22 |
| Canada | 14 | 41 |
| Australia | 13 | 38 |
| Singapore | 6 | 15 |
does a signature requirement help or hurt
reship policies vary enormously. HJ honoured one for me without being pushed, which is not universal
thats the end of it
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
the same address every time is fine. a different address every time looks worse, not better
declared value, do you go low or realistic
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
if you query a missing parcel, be factual and patient. the good suppliers respond to that
powder is robust
paying for a faster service does not speed up customs. it speeds up the legs either side of customs
follow up a port stall is not the same as a customs hold and the tracking language usually distinguishes them, thats just me
how many parcels have people lost in total
be patient with support
Digest for the week of 2024-10-28 has been published.
follow up tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
summer into a hot country is the risk. order in a cooler month if you have the choice
i declare it as what it is at a low value. we do not discuss wording beyond that here, someone check my working
customs charge came to €72, is that normal for the Netherlands
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less, we shall see
for the archive has anyone had a parcel arrive after being marked as returned