vialroom

#shipping-customs 2025-07-05

Saturday47 messages10 participantstimes are UTC
Highlights from this day
  • deadspace — postal has been better than courier for me every single time. couriers are more thorough, from memory 22:30
  • VialBot — Testing queue: 4 submissions open, 135 awaiting dispatch. 22:42
  • point_two_five — summer into a hot country is the risk. order in a cooler month if you have the choice 22:48
  • VialBot — Archive lookup: dublin_dose first appears in this channel on 2025-04-02. 22:59
  • VialBot — New independent result logged — TFC, lot G-0641, purity 97.4% (PeptideMeter). 23:07
DD

nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly

[edited]

mine took 20 days

customs charge came to €38, is that normal for Japan

postal not courier

how long is transit to Poland running at the moment

does a signature requirement help or hurt

DE

postal has been better than courier for me every single time. couriers are more thorough, from memory

fridge-thermometer.png
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the parcel is the risk you accepted. that is worth remembering before it becomes a crisis

KF

thats normal transit

fridge-thermometer.png
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declared value, do you go low or realistic

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i have lost 6 parcels in three years across a lot of orders. that is the actual rate for me

VB

Testing queue: 4 submissions open, 135 awaiting dispatch.

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CC

slightly off topic but what happened when you queried a missing parcel with the supplier

thats the end of it

i declare it as what it is at a low value. we do not discuss wording beyond that here

PT

summer into a hot country is the risk. order in a cooler month if you have the choice

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reship policies vary enormously. ERP honoured one for me without being pushed, which is not universal

CC

split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing

DE

the same address every time is fine. a different address every time looks worse, not better

coming back after 16 months, has anything changed with the UK

VB

Archive lookup: dublin_dose first appears in this channel on 2025-04-02.

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DD

winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less

for the archive i had a parcel marked returned that arrived eleven days later. it happens, i have it written down somewhere

thats slower than usual

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VB

New independent result logged — TFC, lot G-0641, purity 97.4% (PeptideMeter).

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CC

if you query a missing parcel, be factual and patient. the good suppliers respond to that

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do you use the same address every time

SO

paying for a faster service does not speed up customs. it speeds up the legs either side of customs, i could be wrong

DE

update from 18 months ago: Singapore transit has got slower, consistently, across four orders, we shall see

is vat charged on the declared value or what they think it is worth

order in winter

a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence

a port stall is not the same as a customs hold and the tracking language usually distinguishes them, i have it written down somewhere