vialroom

#shipping-customs 2025-10-19

Sunday31 messages8 participantstimes are UTC
Highlights from this day
  • fridge_thermo — 9 days to Spain with working tracking the whole way is at the good end of what i have seen 16:30
  • appetite_back — customs charge came to €185, is that normal for the Netherlands 18:01
  • declared_value — the same address every time is fine. a different address every time looks worse, not better a liquid cold pack tells you it was above freezing, not that the vial… 18:49
  • fridge_thermo — a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence reship policies vary enormously. SSA honoured one… 19:44
AB

the transit table is pinned and built from what members actually reported, not from what suppliers quote

FT

9 days to Spain with working tracking the whole way is at the good end of what i have seen

⚠️7📈1
AB

a port stall is not the same as a customs hold and the tracking language usually distinguishes them

thats a stock split

PF

a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust

AB

customs charge came to €185, is that normal for the Netherlands

d0   label created
d2   accepted, origin
d4   departed origin
d6   in transit
d6-16  nothing at all
d17  arrived destination country
d19  customs cleared
d21  delivered
PF

signature requirements slow things down and do not obviously reduce loss
the parcel is the risk you accepted. that is worth remembering before it becomes a crisis

parcel is sitting at a port with no movement, is that customs or just a port

DV

the same address every time is fine. a different address every time looks worse, not better
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust

👍27🧪8
DF

paying for a faster service does not speed up customs. it speeds up the legs either side of customs

ask about reship

FF

update from 2 months ago: Japan transit has got slower, consistently, across four orders

PF

i had a parcel marked returned that arrived eleven days later. it happens

FT

quick one split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing

👀1🧪3

courier or postal service, which has been better for Australia

be patient with support

d0   label created
d2   accepted, origin
d4   departed origin
d6   in transit
d6-16  nothing at all
d17  arrived destination country
d19  customs cleared
d21  delivered

how long is transit to the Netherlands running at the moment

a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
reship policies vary enormously. SSA honoured one for me without being pushed, which is not universal

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