cold pack arrived warm after 11 days, does it matter
#shipping-customs 2025-12-10
Wednesday17 messages4 participantstimes are UTC
Highlights from this day
- reship_rita — split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing 15:36
- fake_tracking — a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust 15:38
- fake_tracking — tracking going dark for a week or ten days at a port is common and resolves on its own most of the time 16:00
ports do that
postal has been better than courier for me every single time. couriers are more thorough
summer into a hot country is the risk. order in a cooler month if you have the choice
i have lost 8 parcels in three years across a lot of orders. that is the actual rate for me
signature requirements slow things down and do not obviously reduce loss
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
thats slower than usual
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
give it another week
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 deliveredthats the end of it
update from 21 months ago: New Zealand transit has got slower, consistently, across four orders
quick one i declare it as what it is at a low value. we do not discuss wording beyond that here
does a signature requirement help or hurt
mine took 26 days
🧪9🎉10
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
anyone shipping into Japan in summer and what do you do about it