vialroom

#shipping-customs 2026-01-10

Saturday12 messages2 participantstimes are UTC
Highlights from this day
  • per_mg_pete — tracking going dark for a week or ten days at a port is common and resolves on its own most of the time 17:28
  • glasgow_vial — the transit table is pinned and built from what members actually reported, not from what suppliers quote 17:38
  • per_mg_pete — vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat 17:39
  • per_mg_pete — a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust 18:50
PM

update from 25 months ago: New Zealand transit has got slower, consistently, across four orders

PM

ok so i have lost 7 parcels in three years across a lot of orders. that is the actual rate for me

PM

tracking going dark for a week or ten days at a port is common and resolves on its own most of the time

GV

paying for a faster service does not speed up customs. it speeds up the legs either side of customs

the transit table is pinned and built from what members actually reported, not from what suppliers quote

PM

vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat

PM

the parcel is the risk you accepted. that is worth remembering before it becomes a crisis

a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust

what happened when you queried a missing parcel with the supplier