got a seizure letter, what actually happens next
#shipping-customs 2026-01-27
- bo_bloodwork — a port stall is not the same as a customs hold and the tracking language usually distinguishes them 17:50
- relabel_watch — split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing 18:35
- endotoxin_ed — paying for a faster service does not speed up customs. it speeds up the legs either side of customs nobody here can tell you what will clear customs where you live… 19:00
- bpc_sceptic — what does the room consider a normal transit time now 20:51
- endotoxin_ed — quick one postal has been better than courier for me every single time. couriers are more thorough 21:15
i declare it as what it is at a low value. we do not discuss wording beyond that here
genuine question i have lost 5 parcels in three years across a lot of orders. that is the actual rate for me
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 deliveredparcel is sitting at a port with no movement, is that customs or just a port
is vat charged on the declared value or what they think it is worth
13 days to the UK with working tracking the whole way is at the good end of what i have seen
powder is robust
a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
mine took 14 days
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
order in winter
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
i had a parcel marked returned that arrived eleven days later. it happens
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
anyone had a split shipment arrive weeks apart
the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
for the archive does SGN actually honour a reship or is it decorative
paying for a faster service does not speed up customs. it speeds up the legs either side of customs
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
summer into a hot country is the risk. order in a cooler month if you have the choice, happy to be corrected
ok so if you query a missing parcel, be factual and patient. the good suppliers respond to that
customs charge came to £120, is that normal for Poland
the same address every time is fine. a different address every time looks worse, not better, ymmv
coming back to this a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
postal not courier
has anyone had a parcel arrive after being marked as returned
the transit table is pinned and built from what members actually reported, not from what suppliers quote
how many parcels have people lost in total
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
declared value, do you go low or realistic
[edited]do you use the same address every time
give it another week
update on the earlier thing cold pack arrived warm after 5 days, does it matter
signature requirements slow things down and do not obviously reduce loss
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
is it worth paying for a faster service or does customs eat the difference
thats slower than usual
what happened when you queried a missing parcel with the supplier
thats a stock split
what does the room consider a normal transit time now
update from 25 months ago: Ireland transit has got slower, consistently, across four orders
right so does a signature requirement help or hurt
quick one postal has been better than courier for me every single time. couriers are more thorough
how long is transit to the Netherlands running at the moment
reship policies vary enormously. FGP honoured one for me without being pushed, which is not universal
sorry to jump in coming back after 12 months, has anything changed with Spain
no wording advice here
thats normal transit