vialroom

#shipping-customs 2026-02-03

Tuesday22 messages6 participantstimes are UTC
Highlights from this day
  • dark_for_ten_days — paying for a faster service does not speed up customs. it speeds up the legs either side of customs 15:02
  • dark_for_ten_days — update from 11 months ago: Ireland transit has got slower, consistently, across four orders 15:41
  • reship_rita — for the archive 20 days to Australia with working tracking the whole way is at the good end of what i have seen 16:12
  • dark_for_ten_days — has anyone had a parcel arrive after being marked as returned 17:05
FT

the transit table is pinned and built from what members actually reported, not from what suppliers quote

FT

nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly

RT

split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing

🤝123
DF

paying for a faster service does not speed up customs. it speeds up the legs either side of customs

d0   label created
d2   accepted, origin
d4   departed origin
d6   in transit
d6-16  nothing at all
d17  arrived destination country
d19  customs cleared
d21  delivered

be patient with support

DF

update from 11 months ago: Ireland transit has got slower, consistently, across four orders

d0   label created
d2   accepted, origin
d4   departed origin
d6   in transit
d6-16  nothing at all
d17  arrived destination country
d19  customs cleared
d21  delivered
📈8🙏17
RT

vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat

RR

for the archive 20 days to Australia with working tracking the whole way is at the good end of what i have seen

3🙏18🔥2
CO

what happened when you queried a missing parcel with the supplier

postal not courier

thats a stock split

DestinationMedian daysWorst logged
UK1134
Germany928
Netherlands922
Canada1441
Australia1338
Singapore615
FT

winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less, i could be wrong

ask about reship

DF

i have lost 5 parcels in three years across a lot of orders. that is the actual rate for me

FT

a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust