summer into a hot country is the risk. order in a cooler month if you have the choice
#shipping-customs 2026-03-28
Saturday21 messages7 participantstimes are UTC
Highlights from this day
- declared_value — a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust 12:00
- declared_value — is it worth paying for a faster service or does customs eat the difference 13:12
- declared_value — update from 19 months ago: Spain transit has got slower, consistently, across four orders 13:15
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
handling fee is the killer
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
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i declare it as what it is at a low value. we do not discuss wording beyond that here
customs charge came to €38, is that normal for the Netherlands
On this day 3 years ago this channel logged 94 messages.
courier or postal service, which has been better for the UK
parcel is sitting at a port with no movement, is that customs or just a port
is it worth paying for a faster service or does customs eat the difference
[edited]update from 19 months ago: Spain transit has got slower, consistently, across four orders
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signature requirements slow things down and do not obviously reduce loss
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
powder is robust
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 deliveredupdate on the earlier thing has anyone had a parcel arrive after being marked as returned
*PeptideMeter not the other one
tracking has been dark for 8 days, at what point do i worry
14:04chlorhex pinned a message
if you query a missing parcel, be factual and patient. the good suppliers respond to that
thats slower than usual
the parcel is the risk you accepted. that is worth remembering before it becomes a crisis