reship policies vary enormously. MKM honoured one for me without being pushed, which is not universal, still working it out
#shipping-customs 2026-06-03
Wednesday50 messages9 participantstimes are UTC
Highlights from this day
- VialBot — Verification log updated: QSC — evidence added, status unchanged. 20:55
- tenpence — slightly off topic but a port stall is not the same as a customs hold and the tracking language usually distinguishes them, for what its worth 21:24
- coa_or_cope — anyone had a split shipment arrive weeks apart 21:38
thats the end of it
sorry to jump in anyone shipping into New Zealand in summer and what do you do about it
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
powder is robust
what happened when you queried a missing parcel with the supplier
slightly off topic but a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
summer into a hot country is the risk. order in a cooler month if you have the choice
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is it worth paying for a faster service or does customs eat the difference
the same address every time is fine. a different address every time looks worse, not better, not advice obviously
Verification log updated: QSC — evidence added, status unchanged.
has anyone had a parcel arrive after being marked as returned
the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
be patient with support
courier or postal service, which has been better for Spain
no wording advice here
handling fee is the killer
20 days to the UK with working tracking the whole way is at the good end of what i have seen
the transit table is pinned and built from what members actually reported, not from what suppliers quote
slightly off topic but a port stall is not the same as a customs hold and the tracking language usually distinguishes them, for what its worth
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if you query a missing parcel, be factual and patient. the good suppliers respond to that
does TFC actually honour a reship or is it decorative
thats a stock split
ports do that
parcel is sitting at a port with no movement, is that customs or just a port
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
anyone had a split shipment arrive weeks apart
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winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
ask about reship
update from 13 months ago: Australia transit has got slower, consistently, across four orders
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for the archive what does the room consider a normal transit time now
thats normal transit
i have lost 3 parcels in three years across a lot of orders. that is the actual rate for me
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got a seizure letter, what actually happens next
give it another week
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how many parcels have people lost in total
how long is transit to Germany running at the moment
is vat charged on the declared value or what they think it is worth
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust, take that with a pinch of salt
i had a parcel marked returned that arrived eleven days later. it happens
tracking has been dark for 5 days, at what point do i worry
does a signature requirement help or hurt
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postal not courier
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thats slower than usual
i declare it as what it is at a low value. we do not discuss wording beyond that here
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thats slower than usual
mine took 21 days, happy to be corrected
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
coming back after 16 months, has anything changed with Japan
ask about reship