vialroom

#shipping-customs 2026-06-10

Wednesday35 messages8 participantstimes are UTC
Highlights from this day
  • meniscus_mel — courier or postal service, which has been better for Ireland 19:16
  • cold_chain_cmdr — i had a parcel marked returned that arrived eleven days later. it happens 20:12
  • VialBot — On this day 2 years ago this channel logged 136 messages. 20:50
MM

courier or postal service, which has been better for Ireland

❤️15🧪1🤝17
CC

if you query a missing parcel, be factual and patient. the good suppliers respond to that

NN

is it worth paying for a faster service or does customs eat the difference

what does the room consider a normal transit time now

CC

winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less

reship policies vary enormously. ERP honoured one for me without being pushed, which is not universal, from memory

CC

i had a parcel marked returned that arrived eleven days later. it happens

d0   label created
d2   accepted, origin
d4   departed origin
d6   in transit
d6-16  nothing at all
d17  arrived destination country
d19  customs cleared
d21  delivered

how long is transit to New Zealand running at the moment

VB

New independent result logged — FGP, lot A-2418, purity 99.4% (VendorInvestigate).

NN

vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat

[edited]
🎉5
NP

right so a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence

i have lost 5 parcels in three years across a lot of orders. that is the actual rate for me

a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust

VB

On this day 2 years ago this channel logged 136 messages.

👍6🤝2

split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing

postal not courier

how many parcels have people lost in total

anyone had a split shipment arrive weeks apart

😂2

update from 1 months ago: Japan transit has got slower, consistently, across four orders

VB

Digest for the week of 2025-09-25 has been published.

LT

the parcel is the risk you accepted. that is worth remembering before it becomes a crisis

does CPC actually honour a reship or is it decorative

nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly, i have it written down somewhere