genuine question how many parcels have people lost in total
#shipping-customs 2026-06-18
Thursday35 messages8 participantstimes are UTC
Highlights from this day
- tb500_tobias — reship policies vary enormously. BCH honoured one for me without being pushed, which is not universal 20:33
- taper_tess — right so declared value, do you go low or realistic 20:35
- retention_time — winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less 22:38
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
slightly off topic but update from 19 months ago: Poland transit has got slower, consistently, across four orders
handling fee is the killer
does QYB actually honour a reship or is it decorative
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
paying for a faster service does not speed up customs. it speeds up the legs either side of customs, thats just me
powder is robust
the same address every time is fine. a different address every time looks worse, not better
*VendorInvestigate not the other one
sorry to jump in the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
signature requirements slow things down and do not obviously reduce loss
slightly off topic but anyone shipping into Australia in summer and what do you do about it
i had a parcel marked returned that arrived eleven days later. it happens
how long is transit to the Netherlands running at the moment
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
21 days to Japan with working tracking the whole way is at the good end of what i have seen, take that with a pinch of salt
reship policies vary enormously. BCH honoured one for me without being pushed, which is not universal
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right so declared value, do you go low or realistic
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quick one cold pack arrived warm after 9 days, does it matter
postal not courier
is_this_forevertracking going dark for a week or ten days at a port is common and resolves on its own…
a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
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for the archive customs charge came to €55, is that normal for Sweden
the transit table is pinned and built from what members actually reported, not from what suppliers quote
[edited]be patient with support
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i have lost 4 parcels in three years across a lot of orders. that is the actual rate for me
slightly off topic but got a seizure letter, what actually happens next
is it worth paying for a faster service or does customs eat the difference
if you query a missing parcel, be factual and patient. the good suppliers respond to that
summer into a hot country is the risk. order in a cooler month if you have the choice
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
ports do that
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
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i declare it as what it is at a low value. we do not discuss wording beyond that here
reship policies vary enormously. GL Biochem honoured one for me without being pushed, which is not universal
ok so tracking has been dark for 2 days, at what point do i worry