split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
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#shipping-customs 2026-06-20
Saturday48 messages12 participantstimes are UTC
Highlights from this day
- birch_bloods — 15 days to Germany with working tracking the whole way is at the good end of what i have seen, from memory 20:12
- travel_cooler — the transit table is pinned and built from what members actually reported, not from what suppliers quote 20:45
- travel_cooler — reship policies vary enormously. Homopeptide honoured one for me without being pushed, which is not universal, i have it written down somewhere 21:05
customs charge came to €72, is that normal for Spain
give it another week
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Inter-lab diff for lot C-4402: 99.2% vs 96.8%. Within expected range.
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Archive lookup: power_through_no first appears in this channel on 2025-11-01.
thats slower than usual
ask about reship
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do you use the same address every time
medutest-report-h-2814.pdf
3 pages · 233 KB · not retained in the public archive
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat, we shall see
paying for a faster service does not speed up customs. it speeds up the legs either side of customs
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
if you query a missing parcel, be factual and patient. the good suppliers respond to that
[edited]i have lost 8 parcels in three years across a lot of orders. that is the actual rate for me
a port stall is not the same as a customs hold and the tracking language usually distinguishes them, thats just me
i declare it as what it is at a low value. we do not discuss wording beyond that here
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust, i have it written down somewhere
unrelated but summer into a hot country is the risk. order in a cooler month if you have the choice
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
anyone shipping into Ireland in summer and what do you do about it
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15 days to Germany with working tracking the whole way is at the good end of what i have seen, from memory
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i had a parcel marked returned that arrived eleven days later. it happens, happy to be corrected
courier or postal service, which has been better for Poland
no wording advice here
be patient with support
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the transit table is pinned and built from what members actually reported, not from what suppliers quote
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follow up the same address every time is fine. a different address every time looks worse, not better
thats the end of it
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mine took 17 days
reship policies vary enormously. Homopeptide honoured one for me without being pushed, which is not universal, i have it written down somewhere
declared value, do you go low or realistic
got a seizure letter, what actually happens next
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thats a stock split
signature requirements slow things down and do not obviously reduce loss
postal has been better than courier for me every single time. couriers are more thorough
parcel is sitting at a port with no movement, is that customs or just a port
ports do that, i think
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coming back after 15 months, has anything changed with Singapore
how many parcels have people lost in total
for the archive the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
*Medutest not the other one
mine took 14 days
follow up update from 8 months ago: Ireland transit has got slower, consistently, across four orders
thats normal transit
ok so does a signature requirement help or hurt
postal not courier
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
handling fee is the killer