phase change is better
Thread · #shipping-customs · 2025-05-18
if you query a missing parcel, be factual and patient
Spun off from a message in #shipping-customs on 2025-05-18. 17 messages, 3 participants.
The message this came from
- vat_on_import — update on the earlier thing if you query a missing parcel, be factual and patient. the good suppliers respond to that, the powder was fine regardless 23:38
summer transit is a real variable and the good suppliers change their packing for it without being asked, phase change pack, still hard
the middle two weeks again a handling fee is a fee. it is charged by whoever cleared the parcel and it is not up for discussion, carrier matters more than origin
the transit table is pinned and built from what members actually reported, not from what suppliers quote, ok ill stop
parcel is sitting at a port with no movement, is that customs or just a port
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gotcha, phase change is heavier
yeah thats it, no duty this time
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phase change packs hold longer than gel packs and cost a little more, and it shows on arrival
summer is slower
the same address every time is fine. a different address every time looks worse, not better
summer versus winter numbers the pinned table has the numbers people have actually recorded, which is better than anybody impression, carrier matters more than origin
first scan is the hub
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i put a logger in one parcel and the trace was worth more than every anecdote in this channel including mine, not gospel
a tracking number that goes dead and then resumes is the single most common story in here
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arrived today, logging it 23 days to New Zealand with working tracking the whole way is at the good end of what i have seen, winter numbers
every scan
i have lost 6 parcels in three years across a lot of orders. that is the actual rate for me, logged with the route and the days