paying for a faster service does not speed up customs. it speeds up the legs either side of customs
signature requirements slow things down and do not obviously
Spun off from a message in #shipping-customs on 2025-10-12. 17 messages, 4 participants.
- thyroid_thea — signature requirements slow things down and do not obviously reduce loss 04:08
parcel is sitting at a port with no movement, is that customs or just a port
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
anyone had a split shipment arrive weeks apart
how long is transit to Canada running at the moment
thats slower than usual
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
no wording advice here
postal has been better than courier for me every single time. couriers are more thorough
summer into a hot country is the risk. order in a cooler month if you have the choice
23 days to Australia with working tracking the whole way is at the good end of what i have seen
paying for a faster service does not speed up customs. it speeds up the legs either side of customs
i have lost 3 parcels in three years across a lot of orders. that is the actual rate for me
a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
[edited]i had a parcel marked returned that arrived eleven days later. it happens
has anyone had a parcel arrive after being marked as returned
if you query a missing parcel, be factual and patient. the good suppliers respond to that