vialroom
Thread · #shipping-customs · 2026-03-26

anyone had a split shipment arrive weeks apart

Spun off from a message in #shipping-customs on 2026-03-26. 16 messages, 5 participants.

The message this came from
  • manila_meniscus — anyone had a split shipment arrive weeks apart 17:54
SS

a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust

reship policies vary enormously. HJ honoured one for me without being pushed, which is not universal

is it worth paying for a faster service or does customs eat the difference

HH

if you query a missing parcel, be factual and patient. the good suppliers respond to that

PP

what does the room consider a normal transit time now