how long does support usually take to answer
#vendor-talk 2025-08-25
Monday40 messages7 participantstimes are UTC
Highlights from this day
- reship_rita — the packaging from KP was the best i have had, double boxed with the tray intact 12:58
- reship_rita — update on the earlier thing i have never had a problem i could not resolve with QYB, which is a low bar and a lot of suppliers fail it, ill dig out the number 13:01
- bengaluru_bac — a supplier who tells you something is out of stock rather than shipping late is doing you a favour 18:36
prices move without announcement more often than people expect. screenshot your invoice
cheap per mg is not the same as good value. i have paid more twice and been glad both times
support answering in two days is good. answering in nine is a data point about the whole operation
the packaging from KP was the best i have had, double boxed with the tray intact
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update on the earlier thing i have never had a problem i could not resolve with QYB, which is a low bar and a lot of suppliers fail it, ill dig out the number
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is it worth paying more for better paperwork
follow up price per mg including shipping is the only comparison that means anything
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not by dm
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update from 17 months ago: switched suppliers on fill consistency, not on purity
my first order from GGPeps was fine and my fourth was better. they have improved
quoted lead time was 5 days, real one was 4. is that typical
i would order from QSC again and i would still weigh the vials, as i would with anyone
is WWB the manufacturer or a reseller
order before new year
13:46marrow.mod pinned a message
is there a supplier anyone would recommend purely on communication
they slipped
ok so quoted lead time versus actual is the number i track. the gap is the informative part
no sourcing requests by private message. not from members, not from suppliers, and we report anyone who tries
per mg including shipping
ask who makes it
the same 50mg at 185 with free shipping is 3.70 per mg. cheaper, and i still ordered the first one
has anyone worked out the actual per mg cost including shipping for WXT
better paperwork is worth paying for and i did not think that two years ago, thats one data point
anyone found the price move on a repeat order without warning
ask for a cold pack
if three people give you three different suppliers, that is because all three work. pick one and test it
update on the earlier thing does anyone ask who makes it and get a straight answer
the room does not rank suppliers on price. it ranks them on whether what arrives matches what was described
ask who actually makes it. about a third of suppliers answer honestly and that answer is worth a lot
minimum orders push people into buying more than they want, which is a real cost nobody puts in the per mg number
reordering or trying somebody new, whats the argument for staying
do the arithmetic
they improved
unrelated but i keep three suppliers on rotation so a stock gap never becomes a problem
thats a reseller
screenshot the invoice
how many suppliers do people actually keep on rotation
a supplier who tells you something is out of stock rather than shipping late is doing you a favour
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whats the smallest order anyone has placed successfully
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