reship policies vary enormously. FGP honoured one for me without being pushed, which is not universal, n of 1 obviously
#shipping-customs 2025-07-27
Sunday26 messages7 participantstimes are UTC
Highlights from this day
- warsaw_vial — reship policies vary enormously. FGP honoured one for me without being pushed, which is not universal, n of 1 obviously 20:42
- travel_cooler — unrelated but tracking has been dark for 2 days, at what point do i worry 20:49
- VialBot — Digest for the week of 2025-03-28 has been published. 21:07
- travel_cooler — update on the earlier thing paying for a faster service does not speed up customs. it speeds up the legs either side of customs, ask me again in a month 21:16
- fake_tracking — summer into a hot country is the risk. order in a cooler month if you have the choice 21:42
unrelated but tracking has been dark for 2 days, at what point do i worry
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declared value, do you go low or realistic
how long is transit to Poland running at the moment
[edited]update from 6 months ago: Ireland transit has got slower, consistently, across four orders
Digest for the week of 2025-03-28 has been published.
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i have lost 2 parcels in three years across a lot of orders. that is the actual rate for me
[edited]update on the earlier thing paying for a faster service does not speed up customs. it speeds up the legs either side of customs, ask me again in a month
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follow up split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing, i could be wrong
ok so anyone shipping into New Zealand in summer and what do you do about it
18 days to Canada with working tracking the whole way is at the good end of what i have seen
order in winter
summer into a hot country is the risk. order in a cooler month if you have the choice
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the transit table is pinned and built from what members actually reported, not from what suppliers quote
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
i had a parcel marked returned that arrived eleven days later. it happens
sorry to jump in the same address every time is fine. a different address every time looks worse, not better
is it worth paying for a faster service or does customs eat the difference
be patient with support
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
powder is robust
if you query a missing parcel, be factual and patient. the good suppliers respond to that
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
postal has been better than courier for me every single time. couriers are more thorough, i could be wrong
how many parcels have people lost in total
update on the earlier thing has anyone had a parcel arrive after being marked as returned