summer into a hot country is the risk. order in a cooler month if you have the choice
#shipping-customs 2025-07-26
Saturday41 messages8 participantstimes are UTC
Highlights from this day
- fibre_first — a port stall is not the same as a customs hold and the tracking language usually distinguishes them i had a parcel marked returned that arrived eleven days later. it… 20:04
- vienna_vial — the same address every time is fine. a different address every time looks worse, not better 20:20
- vienna_vial — declared value, do you go low or realistic nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly 20:23
- cagri_curious — right so reship policies vary enormously. CPC honoured one for me without being pushed, which is not universal 21:16
- fridge_thermo — is it worth paying for a faster service or does customs eat the difference 21:19
if you query a missing parcel, be factual and patient. the good suppliers respond to that
while im here the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
the transit table is pinned and built from what members actually reported, not from what suppliers quote
thats a stock split
no wording advice here
does SWB actually honour a reship or is it decorative
parcel is sitting at a port with no movement, is that customs or just a port
ports do that
i had a parcel marked returned that arrived eleven days later. it happens
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
how long is transit to Singapore running at the moment
thats the end of it
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
give it another week
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thats slower than usual
how many parcels have people lost in total
handling fee is the killer
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
i had a parcel marked returned that arrived eleven days later. it happens
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split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
update from 14 months ago: Australia transit has got slower, consistently, across four orders
the same address every time is fine. a different address every time looks worse, not better
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declared value, do you go low or realistic
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
is vat charged on the declared value or what they think it is worth
what happened when you queried a missing parcel with the supplier
21 days to Ireland with working tracking the whole way is at the good end of what i have seen
if you query a missing parcel, be factual and patient. the good suppliers respond to that
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
thats normal transit
i have lost 2 parcels in three years across a lot of orders. that is the actual rate for me, ymmv
ask about reship
got a seizure letter, what actually happens next
right so reship policies vary enormously. CPC honoured one for me without being pushed, which is not universal
[edited]is it worth paying for a faster service or does customs eat the difference
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i declare it as what it is at a low value. we do not discuss wording beyond that here
a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
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postal not courier
signature requirements slow things down and do not obviously reduce loss
mine took 8 days
reship policies vary enormously. ERP honoured one for me without being pushed, which is not universal
tracking has been dark for 6 days, at what point do i worry
be patient with support