the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
#shipping-customs 2025-09-24
Wednesday18 messages6 participantstimes are UTC
Highlights from this day
- bench_notes — summer into a hot country is the risk. order in a cooler month if you have the choice, from memory 13:46
- area_percent — follow up winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less 14:25
- reship_rita — split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing 14:54
- reship_rita — coming back after 26 months, has anything changed with the UK 14:56
- mag_citrate — vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat 18:03
ask about reship
summer into a hot country is the risk. order in a cooler month if you have the choice, from memory
if you query a missing parcel, be factual and patient. the good suppliers respond to that
parcel is sitting at a port with no movement, is that customs or just a port
do you use the same address every time
follow up winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
declared value, do you go low or realistic
update from 11 months ago: the UK transit has got slower, consistently, across four orders
no wording advice here
give it another week
📉3
thats normal transit
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
coming back after 26 months, has anything changed with the UK
📉9
4 days to Canada with working tracking the whole way is at the good end of what i have seen
cold pack arrived warm after 17 days, does it matter
[edited]is vat charged on the declared value or what they think it is worth
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat