postal has been better than courier for me every single time. couriers are more thorough
#shipping-customs 2025-10-01
Wednesday27 messages5 participantstimes are UTC
Highlights from this day
- noct.titrate — coming back to this the parcel is the risk you accepted. that is worth remembering before it becomes a crisis 15:30
- bex_bloods — paying for a faster service does not speed up customs. it speeds up the legs either side of customs, we shall see 17:29
- bex_bloods — summer into a hot country is the risk. order in a cooler month if you have the choice 17:30
- evidence_or_not — coming back to this reship policies vary enormously. SGN honoured one for me without being pushed, which is not universal, your mileage will differ 17:47
- u100_pat — is vat charged on the declared value or what they think it is worth 18:10
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
i declare it as what it is at a low value. we do not discuss wording beyond that here, someone check my working
is it worth paying for a faster service or does customs eat the difference
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
thats slower than usual
the transit table is pinned and built from what members actually reported, not from what suppliers quote
follow up what happened when you queried a missing parcel with the supplier
i have lost 4 parcels in three years across a lot of orders. that is the actual rate for me, happy to be corrected
thats the end of it
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 delivered🎉1🧪5
anyone shipping into New Zealand in summer and what do you do about it
coming back to this the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
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signature requirements slow things down and do not obviously reduce loss
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thats a stock split
powder is robust
update from 6 months ago: the UK transit has got slower, consistently, across four orders
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a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
ports do that
paying for a faster service does not speed up customs. it speeds up the legs either side of customs, we shall see
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summer into a hot country is the risk. order in a cooler month if you have the choice
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winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
handling fee is the killer
coming back to this reship policies vary enormously. SGN honoured one for me without being pushed, which is not universal, your mileage will differ
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing, your mileage will differ
be patient with support
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is vat charged on the declared value or what they think it is worth
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if you query a missing parcel, be factual and patient. the good suppliers respond to that