reship policies vary enormously. QST honoured one for me without being pushed, which is not universal
#shipping-customs 2026-01-06
Tuesday28 messages5 participantstimes are UTC
Highlights from this day
- dark_for_ten_days — reship policies vary enormously. QST honoured one for me without being pushed, which is not universal 15:30
- lead_time_lars — a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust 16:10
- dark_for_ten_days — postal has been better than courier for me every single time. couriers are more thorough 17:21
- seizure_letter — a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence vat is usually charged on declared value plus… 18:33
- dark_for_ten_days — winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less 19:06
cold pack arrived warm after 19 days, does it matter
for the archive courier or postal service, which has been better for Sweden
no wording advice here
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
[edited]handling fee is the killer
thats slower than usual
how many parcels have people lost in total
customs charge came to £72, is that normal for Poland
ok so declared value, do you go low or realistic
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order in winter
postal has been better than courier for me every single time. couriers are more thorough
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the transit table is pinned and built from what members actually reported, not from what suppliers quote
is vat charged on the declared value or what they think it is worth
a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
thats the end of it
has anyone had a parcel arrive after being marked as returned
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
i declare it as what it is at a low value. we do not discuss wording beyond that here
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
how long is transit to the UK running at the moment
coming back to this what happened when you queried a missing parcel with the supplier
ports do that
thats a stock split
postal not courier
| Destination | Median days | Worst logged |
|---|---|---|
| UK | 11 | 34 |
| Germany | 9 | 28 |
| Netherlands | 9 | 22 |
| Canada | 14 | 41 |
| Australia | 13 | 38 |
| Singapore | 6 | 15 |
be patient with support
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give it another week