if you query a missing parcel, be factual and patient. the good suppliers respond to that
#shipping-customs 2026-01-24
Saturday16 messages5 participantstimes are UTC
Highlights from this day
- rae_labels — is vat charged on the declared value or what they think it is worth 07:53
- seizure_letter — a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence 08:03
- belfast_bac — the transit table is pinned and built from what members actually reported, not from what suppliers quote 08:59
- belfast_bac — winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less 09:48
no wording advice here
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
anyone had a split shipment arrive weeks apart
is vat charged on the declared value or what they think it is worth
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be patient with support
fridge-temps.csv
136 rows · not retained in the public archive
a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
anyone shipping into the Netherlands in summer and what do you do about it
thats normal transit
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coming back after 25 months, has anything changed with Spain
signature requirements slow things down and do not obviously reduce loss
the transit table is pinned and built from what members actually reported, not from what suppliers quote
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ask about reship
thats a stock split
order in winter
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less