powder is robust
#shipping-customs 2026-02-20
Friday18 messages6 participantstimes are UTC
Highlights from this day
- dark_for_ten_days — sorry to jump in the parcel is the risk you accepted. that is worth remembering before it becomes a crisis, for what its worth 20:43
- split_shipment — is vat charged on the declared value or what they think it is worth 20:46
- split_shipment — declared value, do you go low or realistic 20:53
- HPLC_Hank — a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust, still working it out 23:22
ask about reship
be patient with support
sorry to jump in the parcel is the risk you accepted. that is worth remembering before it becomes a crisis, for what its worth
✅5🔥2
what does the room consider a normal transit time now
ports do that
is vat charged on the declared value or what they think it is worth
🙏1
i have lost 8 parcels in three years across a lot of orders. that is the actual rate for me
*that should say weekly
declared value, do you go low or realistic
vial-g-0641-front.png
900 × 1200 · 432 KB · not retained in the public archive
thats the end of it
tracking has been dark for 5 days, at what point do i worry
what happened when you queried a missing parcel with the supplier
i declare it as what it is at a low value. we do not discuss wording beyond that here
signature requirements slow things down and do not obviously reduce loss
handling fee is the killer
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust, still working it out