vialroom

#shipping-customs 2026-05-23

Saturday23 messages6 participantstimes are UTC
Highlights from this day
  • point_two_five — i have lost 6 parcels in three years across a lot of orders. that is the actual rate for me 17:23
  • point_two_five — coming back after 26 months, has anything changed with Sweden 17:48
  • travel_cooler — declared value, do you go low or realistic 18:35
PT

i have lost 6 parcels in three years across a lot of orders. that is the actual rate for me

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nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly

tracking has been dark for 5 days, at what point do i worry

a port stall is not the same as a customs hold and the tracking language usually distinguishes them

does CPC actually honour a reship or is it decorative

the parcel is the risk you accepted. that is worth remembering before it becomes a crisis, thats one data point
update from 25 months ago: Sweden transit has got slower, consistently, across four orders

coming back after 26 months, has anything changed with Sweden

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winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less

summer into a hot country is the risk. order in a cooler month if you have the choice

VB

Inter-lab diff for lot B-0329: 99% vs 99.2%. Within expected range.

MM

is vat charged on the declared value or what they think it is worth

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vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat

TC

if you query a missing parcel, be factual and patient. the good suppliers respond to that

MM

7 days to Sweden with working tracking the whole way is at the good end of what i have seen

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SF

the same address every time is fine. a different address every time looks worse, not better, still working it out

RR

slightly off topic but a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust, anyway

parcel is sitting at a port with no movement, is that customs or just a port

thats slower than usual

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