i have lost 6 parcels in three years across a lot of orders. that is the actual rate for me
#shipping-customs 2026-05-23
ask about reship
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
tracking has been dark for 5 days, at what point do i worry
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
does CPC actually honour a reship or is it decorative
the parcel is the risk you accepted. that is worth remembering before it becomes a crisis, thats one data point
update from 25 months ago: Sweden transit has got slower, consistently, across four orders
coming back after 26 months, has anything changed with Sweden
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
summer into a hot country is the risk. order in a cooler month if you have the choice
*VendorInvestigate not the other one
Inter-lab diff for lot B-0329: 99% vs 99.2%. Within expected range.
is vat charged on the declared value or what they think it is worth
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
declared value, do you go low or realistic
order in winter
if you query a missing parcel, be factual and patient. the good suppliers respond to that
7 days to Sweden with working tracking the whole way is at the good end of what i have seen
the same address every time is fine. a different address every time looks worse, not better, still working it out
slightly off topic but a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust, anyway
parcel is sitting at a port with no movement, is that customs or just a port
thats slower than usual