reship policies vary enormously. Homopeptide honoured one for me without being pushed, which is not universal, thats just me
#shipping-customs 2025-09-19
Friday43 messages9 participantstimes are UTC
Highlights from this day
- cold_chain_cmdr — winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less, happy to be corrected 00:16
- cold_chain_cmdr — right so the same address every time is fine. a different address every time looks worse, not better 00:26
- dose_day_drift — paying for a faster service does not speed up customs. it speeds up the legs either side of customs 02:48
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less, happy to be corrected
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 deliveredright so the same address every time is fine. a different address every time looks worse, not better
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sorry to jump in i had a parcel marked returned that arrived eleven days later. it happens
does a signature requirement help or hurt
got a seizure letter, what actually happens next
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
update from 11 months ago: Spain transit has got slower, consistently, across four orders
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time, thats one data point
postal not courier
ports do that
ask about reship
paying for a faster service does not speed up customs. it speeds up the legs either side of customs
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handling fee is the killer
i have lost 6 parcels in three years across a lot of orders. that is the actual rate for me
i had a parcel marked returned that arrived eleven days later. it happens
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
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be patient with support
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courier or postal service, which has been better for Germany
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
[edited]signature requirements slow things down and do not obviously reduce loss, someone check my working
tracking has been dark for 3 days, at what point do i worry
does GL Biochem actually honour a reship or is it decorative
[edited]slightly off topic but postal has been better than courier for me every single time. couriers are more thorough
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat, ill dig out the number
customs charge came to $120, is that normal for Spain
anyone shipping into Singapore in summer and what do you do about it
i declare it as what it is at a low value. we do not discuss wording beyond that here
thats slower than usual
8 days to Spain with working tracking the whole way is at the good end of what i have seen
powder is robust
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the transit table is pinned and built from what members actually reported, not from what suppliers quote
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the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
right so if you query a missing parcel, be factual and patient. the good suppliers respond to that
mine took 21 days
medutest-report-c-4402.pdf
3 pages · 445 KB · not retained in the public archive
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how many parcels have people lost in total
a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence, still working it out
thats the end of it
give it another week
has anyone had a parcel arrive after being marked as returned
ports do that
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i declare it as what it is at a low value. we do not discuss wording beyond that here