thats the end of it
| Destination | Median days | Worst logged |
|---|---|---|
| UK | 11 | 34 |
| Germany | 9 | 28 |
| Netherlands | 9 | 22 |
| Canada | 14 | 41 |
| Australia | 13 | 38 |
| Singapore | 6 | 15 |
#shipping-customs 2026-05-29
Friday43 messages8 participantstimes are UTC
Highlights from this day
- food_noise_off — reship policies vary enormously. QYB honoured one for me without being pushed, which is not universal, happy to be corrected 17:41
- osaka_assay — nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly i had a parcel marked returned that arrived eleven days… 19:14
- hair_month_four — coming back to this does QST actually honour a reship or is it decorative 19:19
reship policies vary enormously. QYB honoured one for me without being pushed, which is not universal, happy to be corrected
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a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
i declare it as what it is at a low value. we do not discuss wording beyond that here
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
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got a seizure letter, what actually happens next
genuine question tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
[edited]handling fee is the killer
how long is transit to the Netherlands running at the moment
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
postal has been better than courier for me every single time. couriers are more thorough, we shall see
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
is it worth paying for a faster service or does customs eat the difference
thats slower than usual
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
unrelated but courier or postal service, which has been better for Australia
step_one_siana seizure letter is usually the end of it. you have lost the parcel and that is almost…
follow up the same address every time is fine. a different address every time looks worse, not better
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
i had a parcel marked returned that arrived eleven days later. it happens
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be patient with support
cold pack arrived warm after 23 days, does it matter
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
coming back to this does QST actually honour a reship or is it decorative
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anyone shipping into the Netherlands in summer and what do you do about it
paying for a faster service does not speed up customs. it speeds up the legs either side of customs
has anyone had a parcel arrive after being marked as returned
give it another week
18 days to Japan with working tracking the whole way is at the good end of what i have seen
order in winter
the transit table is pinned and built from what members actually reported, not from what suppliers quote
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while im here update from 5 months ago: Canada transit has got slower, consistently, across four orders
anyone had a split shipment arrive weeks apart
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sorry to jump in the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
thats normal transit
thats a stock split
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
signature requirements slow things down and do not obviously reduce loss
i have lost 9 parcels in three years across a lot of orders. that is the actual rate for me
is vat charged on the declared value or what they think it is worth
no wording advice here
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ask about reship
mine took 12 days
i declare it as what it is at a low value. we do not discuss wording beyond that here
if you query a missing parcel, be factual and patient. the good suppliers respond to that
sorry to jump in postal not courier, still working it out